Driving home the other day...

I noticed a sedan with 2 LCD screens in the backrests, both of them turned on! What's the point? Yes, we know, you have money and you know how to spend it frivolously. But most of the time, you drive short distances around the city by yourself. Don't get me wrong, I'm all for spending money on a car entertainment system for a good purpose. e.g. In a minivan...on a long road trip with 2 screaming kids...asking "Are we there yet?" every chance they get. I say spend the money so your can arrive at your destination with some sanity.

The 3 year return policy...

A customer of ours came in the other day asking for a refund on something they purchased 3 years ago! Their reason: they're not happy with it. I'm all for trying to satisfy our customers and giving the best customer service possible but this was ridiculous. If it takes you 3 years to realize you're not happy with what you bought, it's more than just buyer's remorse, you've got other issues. Who would even have the nerve to go into a store and ask for a refund after 3 years?

Although, given the economic climate of the world today, maybe more people will start doing this. I'm going to Nordstrom tonight to return the shoes I bought 4 years ago cause I'm just not happy with them. You think they'll take them back?